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Terms & Conditions

Terms and conditions

Our Prices

All our prices can be assumed to be correct at the time of order. 

Ordering goods

ropefenders.co.uk only operate and accept orders from the information on http://www.ropefenders.co.uk web site.

Payment

All payments are made through Paypal.  Paypal accepts all major credit and debit cards.  Paypal is an account-based system that lets anyone with an e-mail address securely send and receive online payments using their credit card or bank account.  All credit and debit card holders are subject to validation checks and authorisation by their card issuer.  We cannot be held responsible for the consequences of any delay in delivery, or non-delivery, resulting from any refusal by a card issuer to authorise a payment.

Should a customer not wish to utilise the Paypal service we may, at our discretion, allow payment by cash, cheque, postal order, or any other method as we shall approve from time to time.

Delivery

Once authorisation has been accepted, delivery times will be normally be five-to-seven working days, should there be a delay in the delivery of your order we shall contact you.

Faulty goods

Faulty goods maybe returned at your cost for inspection in our quality controlled department.  If found to be faulty a full refund including the carriage costs will be issued.

Mailing lists

ropefenders.co.uk will not share or distribute any customer information with any other companies.

Returns Policy

We wish you to be happy with you order. Should you wish to return an item for any reason (excluding faulty goods, see above) you may do so, at you cost, within seven working days of receipt. Upon receipt of the returned goods in an unused and resaleable condition we shall issue a refund of the full purchase cost, minus the original cost of sending the goods to you (if applicable).

We must be contacted prior to the sending of any returned goods to allow us to supply you with the correct address to which the goods are to be sent.

 

 

 


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